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Do you need to reinstall the operating system on your Dell computer due to a system crash, hard drive replacement, and so on? Dell provides operating system recovery image for Windows, Ubuntu, or Linux that was factory installed on your computer. You can download and use the Dell operating system recovery image to perform a clean installation, or reinstall Windows, Ubuntu or Linux on your Dell computer. The Dell OS recovery tool provides an easy interface to quickly download and create a bootable USB drive to reinstall the operating system.
Dell customization of the operating system recovery image includes Windows, Ubuntu, or Linux operating system and all the factory-installed device drivers for that specific platform. To create a USB recovery media using a Windows computer:. Windows 10 recovery image enables you to format the hard drive and install a clean copy of Windows 10 on your computer.
The file size of this recovery image is considerably higher than the Windows 10 Automated by SupportAssist. Dell SupportAssist OS Recovery provides a recovery environment with tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating system.
When your computer is unable to boot to the operating system after repeated attempts, it automatically starts SupportAssist OS Recovery. This recovery environment enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. Dell Windows recovery image is available for bit Microsoft Windows operating systems. The bit version of Windows is not available for download.
Dell OS Recovery Tool can pause and resume the download if there is a network connectivity issue. The download resumes when the network connection is restored. Typical operating system recovery image files in an ISO file format are between GB in size the file size varies between different operating systems. The time to download and verify the integrity of the file can vary depending on network speed and file size. If you download a large file through a Dell online application such as the Dell OS Recovery Tool , you may receive a "Not enough space on drive" error.
This is due to a space limitation on the hard drive where the files are being saved to. Some operating system recovery images can be up to 16 GB in file size. To correct this error, free up additional disk space on the hard drive.
For information about freeing up disk space in Microsoft Windows, see the Microsoft knowledge base articles:. If you have an external hard drive or secondary hard drive with more disk space, select that drive to save the files to. You can try to resolve this issue by using a different brand of USB drive. Certain brands of USB drives may cause this issue. The operating system recovery image may not contain the latest device drivers for your Dell computer.
After the operating system is installed, Dell recommends that you download and install the latest device drivers. The operating system recovery image does not include the software that was pre-installed on your Dell computer. If the Dell OS Recovery tool fails to launch after installation or if running the installer does not start the installation process, temporarily disable the anti-virus or anti-malware software that may be installed on the computer and then run the application or the installer again.
Out of warranty? No problem. Visit the Dell. Support Knowledge Base Article. Find information about how to download the recovery image, create a recovery USB drive to install the operating system on your Dell computer. Summary: Learn how to download the operating system recovery image for your Dell computer using a Windows-based computer.
See less Learn how to download the operating system recovery image for your Dell computer using a Windows-based computer. The Dell OS recovery tool provides an easy interface to quickly See more. NOTE: The Dell operating system recovery image is available for the original operating system that was shipped with the Dell computer. Note: The Dell operating system recovery image must be used on Dell computers only.
It is not designed or tested for use on non-Dell computers. The Dell OS Recovery tool does not provide alternate operating systems for download.
Installing Microsoft Windows Restart the computer. At the Dell logo screen, tap the F12 key until you see the Preparing one time boot menu in the top-right corner of the screen. On the Choose an option screen, click Troubleshoot and then click Recover from a drive.
Follow the on-screen instructions to complete the installation process. The installation process will take some time and your computer may restart several times.
Installing Microsoft Windows 8. When Windows Setup appears, select the language and keyboard preferences. On the Windows Installation dialog box, click Install Now. Review the license agreement, and select I accept the license terms to proceed with the installation.
In the window Which type of installation do you want? Click Custom advanced. In the Where do you want to install Windows window, select the largest internal disk as the Primary Partition, and then click Next. Windows Setup automatically creates a partition, formats it, and then begins installing Windows. Installing Ubuntu or Linux. Frequently asked questions Show all Hide all.
What is the difference between the recovery images named Windows 10 and Windows 10 Automated by SupportAssist? Repair System—Troubleshoot common issues that may occur before your computer boots to the operating system. This option enables you to avoid the need to restore your computer to its factory state. Back Up Files—Create a copy of your personal files on an external storage device.
Restore System—Restore the operating system and default applications to the state they were in when your computer was shipped from the Dell factory. Cloud Image Restore—Download and install the new operating system on your computer along with the default drivers and applications.
NOTE: If the partitions on the hard drive are altered in any way clean install of Windows or other operating systems , the SupportAssist OS Recovery partition may no longer be available. How do I download the operating system recovery image using a non-Dell computer? The Dell operating system recovery image can be downloaded using a non-Dell computer. Review the Terms and Conditions, and click Continue to download the file. Save the operating system recovery image file ISO file format.
The install. How do I download the operating system recovery image using a Linux, Mac, or Android device? What do I do if the ISO download fails? Disable Secure Boot. Save the BIOS settings, and reboot the computer. For information about freeing up disk space in Microsoft Windows, see the Microsoft knowledge base articles: Windows 10 Windows 8 or Windows 8.
What do I do if the "Recover from a drive" option is missing when installing Windows 10? Does the recovery image contain the latest device drivers for my Dell computer? How do I activate Microsoft Windows after reinstalling the operating system? Windows 10, 8. The activation process automatically retrieves the product key from the system board. For Dell systems shipped with Windows 10, the activation information will be linked to your Microsoft Account that you used to set up your computer.
Windows 7 - Dell computers shipped with Microsoft Windows 7, the product key for Microsoft Windows 7 is located on a label on the top of a Dell desktop and the bottom panel of a Dell laptop. Does the recovery image contain the original software that was pre-installed on my Dell computer? Server and Storage not applicable. Rate This Article Accurate 1. Useful 1. Easy to Understand 1. Was this article helpful? Thank you for your feedback. Sorry, our feedback system is currently down.
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